Accessibility Statement

A Better Bin Co. is committed to providing goods and services in a way that respects the dignity and independence of people with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards.

We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our website is designed to work with screen readers, keyboard navigation, and high-contrast displays. We test regularly and are continually improving.

Our drivers are trained to assist customers with disabilities upon request. If you need bins placed in a specific location, require extra time at drop-off or pickup, or have any other accessibility need, please let us know when booking or call us in advance.

We welcome customers who use mobility aids, communication devices, and other assistive equipment, and those accompanied by a support person or service animal.

We will provide invoices, receipts, and other documents in an accessible format on request at no additional cost.

We welcome feedback about the accessibility of our services. Please contact:
abetterbincompany@gmail.com · (226) 406-8080
We respond to accessibility feedback within 5 business days.